IBM analytics include open data

IBM is working on a system described in this Infoworld article that looks through vendor records, warranty claims, websites, bulletin boards, and repair records to produce an early warning system for Navistar.

My favorite quote: “If you want to do analysis of unstructured textual data, the problem you have to deal with is that English, as people write it and speak it, is truly unstructured,” said Larry Lieberman, IBM Research’s automotive program leader. “This [software] is not just searching for words, it’s getting a semantic understanding of phrases and sentences.”

This will be a powerful tool for Navistar and a shining example of what can be done to take advantage of the information tsunami.